What’s EAS? Enterprise Application Software Explained

Enterprise application software (EAS) is a type of computer software solution designed to manage business operations, such as accounting, inventory management, and customer relationship management. Enterprise systems can be deployed across multiple computers or servers within an organisation. It enables businesses to automate workflows, streamline processes, and improve collaboration among employees.

What is an Enterprise Solution?

An enterprise solution is software that addresses the multifaceted needs of organisations rather than individual end customers. Being a large organisation with an extensive range of operations, businesses face sometimes very different challenges including interdepartmental communication. Enterprise Solutions usually integrate multiple systems into an organisation enabling synchronised and distributed data between different database systems. This simplifies the business process and increases the efficiency of operations.

Types of Enterprise Solutions

There are several software solutions designed specifically for companies and these can be helpful. The broadest applications in enterprise software include:

Business intelligence (BI)

Business intelligence (BI) is an important part of enterprise systems. BI solutions are used to help companies make sense of their data and see trends or patterns that could be beneficial to the business. By utilising these technologies, businesses can gain insights into their operations, uncover new opportunities, diagnose problems quickly and take swift action.

This can give them a competitive edge in the market and provide better customer service. BI solutions allow users to collect, analyse, visualise, report on and manage data from many different sources. This data can then be used to make educated decisions about operational strategies and investments for maximum profitability.

Web Analytics

Web analytics is a component of business intelligence that focuses on collecting and analysing data from a website or web-based application. The insights gained from this data can be used to improve the performance of a website, boost search engine performance, identify areas for improvement and monitor user behaviour.

With web analytics, businesses can track traffic sources, measure conversions and engagement levels, optimise their content strategy, identify opportunities for further development and identify customer trends. Web analytics solutions are used to uncover valuable insights about user behaviour and help companies make the best decisions for their online presence.

Customer Relationship Management (CRM)

CRM is a critical factor in any company regardless of its size within its pipeline. CRM provides the tools needed to improve sales decisions by looking for customer information that helps track customer activities.

Customer Service

Closely connected to CRM, complete customer support software will offer many possibilities and provide optimal customer service. Enterprise companies must include appropriate CS solutions for a continuous evolution of client needs and expectations. This application manages all customer data in a suitable manner.

Supply Chain Management (SCM)

Supply chain management involves the processes or practice of overseeing every step involved in creating products for customers. A product idea process involves creating a concept product idea and buying materials needed for the production of the products. The integration of the supply chain management platform with ERP and software systems is a key step in achieving success and improving the quality of the supply chain.

Marketing Automation

Automated marketing processes make managing visitors’ behaviour easier thanks to extensive automation processes including cross-channel tracking and data analysis. This helps increase the effectiveness of the marketing communication channel to increase sales and ultimately maximize customer value.

Enterprise Resource Planning (ERP)

The main purpose of an ERP system is to bring together essential business processes and data into a single, integrated system. This helps simplify operations, improve customer service, manage resources more efficiently and reduce costs. By providing the ability to see the big picture and make better decisions, ERP systems help businesses become more efficient and competitive. In addition, ERP systems provide organisations with data security, collaboration and visibility.

Content Management Systems (CMS)

Building a user-friendly website with digital materials is an important component in any successful marketing campaign for the company. Content management systems are usually used for creating, publishing and managing content for the most effective delivery. When choosing a CMS you should first understand your specific needs and compare the different products available on the market so that your needs are met.

Project Management Software

Many businesses now hire employees for remote work. Project management software simplifies workflows and eliminates silos while also improving collaboration. It is a powerful tool to simplify business processes while delivering complex insights.

Why is an enterprise system important?

An enterprise system is important as it helps businesses automate their processes, streamline operations, and improve collaboration and visibility across the organisation. It allows managers to easily analyse data and make better decisions. It also provides enterprises with a platform to better manage customer relationships, reduce costs and stay competitive in the marketplace. Furthermore, enterprise systems provide businesses with a secure environment for managing confidential information and protecting data from unauthorised access.

Cloud computing platforms

In some cases, Cloud services provide companies with high computing needs a means of reducing the costs of creating and maintaining their own IT infrastructure. Some business applications provide the cloud as a means to view data from anywhere and at any time. Amazon Web Service (AWS) is one of them and also the most popular cloud service in the world.

FAQ

What does EMS software stand for?

Enterprise Management Software (EMS) refers to a suite of software applications that are used to manage various aspects of an organisation's operations. This includes areas such as finance, human resources, supply chain management, customer relationship management, and more. Enterprise solutions are designed to provide businesses with a comprehensive view of their operations, allowing them to make more informed decisions and improve overall efficiency. By integrating all aspects of an organisation's operations into a single platform, Enterprise solutions can help businesses streamline their processes and reduce costs while improving performance and productivity.

Is there a difference between an enterprise system and an ERP system?

Yes, there is a difference between enterprise systems and ERP (Enterprise Resource Planning) systems. Enterprise systems are a larger category of software applications that include ERP systems as well as other business applications like CRM (Customer Relationship Management), HR (Human Resources), SRM (Supplier Relationship Management), BI (Business Intelligence) and many

What are enterprise support services?

Enterprise support services are a range of services that are designed to help businesses manage their operations more effectively. These services can include technical support, consulting, training, and other types of support that are tailored to the specific needs of an enterprise. Enterprise support services are typically provided by specialised companies that have expertise in areas such as IT infrastructure management, software development, data analytics, and more. By leveraging the expertise of these providers, businesses can improve their overall performance and reduce costs while focusing on their core competencies.

What is enterprise-level support?

Enterprise-level support refers to a type of technical support that is designed specifically for large organisations. This type of support is typically provided by specialised teams of experts who have extensive knowledge and experience in managing complex IT infrastructures, software applications, and other enterprise-level systems. Enterprise-level support services can include things like 24/7 monitoring, proactive maintenance, troubleshooting, incident management, and more. The goal of enterprise-level support is to ensure that critical systems are always up and running smoothly, minimising downtime and maximizing productivity for the organisation as a whole.

What is an example of an enterprise-level application?

An ERP system is an example of an enterprise-level application that provides a wide range of modules to help manage various aspects of an organisation's operations, such as finance, supply chain management, human resources, CRM and more. They can be highly scalable and customisable, making them ideal for large enterprises with complex business processes.

Final Thoughts

In conclusion, enterprise systems are a larger category of software applications that include ERP systems as well as other business applications like CRM, HR, SRM, BI and more. If you are interested in finding out how such systems can work with your business, send us a message and we'll be glad to help.